Frequently Asked Questions
Everything you need to know about your Force USA strength equipment.
How long does shipping take for heavy gym equipment?
Orders for large items like power racks and functional trainers typically process within 2-3 business days and arrive via freight within 7-10 business days depending on your location.
Does Force USA offer professional assembly services?
Yes, we partner with professional third-party installers. You can select the 'Professional Assembly' option at checkout to have your equipment built by a certified technician.
What is the warranty policy on strength machines?
We offer a Lifetime Structural Warranty on most frames, with specific warranties ranging from 2 to 10 years on moving parts, cables, and upholstery.
Can I return my equipment if I'm not satisfied?
We offer a 30-day return policy. Items must be in their original packaging and condition. Please note that return shipping fees for heavy freight items are the responsibility of the customer.
Do you offer financing options for home gym setups?
Yes, we provide flexible financing through partners like Affirm and PayPal Credit, allowing you to pay for your equipment over monthly installments.
Are Force USA products suitable for commercial use?
While many of our products are designed for home and garage gyms, our 'Commercial' line is specifically engineered and certified for use in high-traffic professional fitness facilities.